Privacy Policy for Advanced Home Comfort

Last updated: April 16, 2025

Advanced Home Comfort (“we,” “us” or “our”) operates https://www.advancedhomecomfort.com (the “Website”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or interact with our services.

1. Definitions

• “Personal Data”: any information relating to an identified or identifiable individual.
• “Usage Data”: information automatically collected when you access the Website, including IP address, browser type, pages visited, and time stamps.
• “Cookies”: small text files placed on your device to store preferences, track usage, and enable certain Website features.
• “Services”: all online tools, products, and services offered by Advanced Home Comfort through the Website.
• “User” or “you”: any visitor to or user of the Website who is not an employee of Advanced Home Comfort.

2. Data We Collect

We may collect and process the following categories of information:
2.1. Information You Provide Directly

• Contact Information: name, email address, phone number, mailing address.
• Account Credentials: username and password when you register or place an order.
• Payment Details: credit/debit card information, billing address (processed by our payment provider).
• Communications: any correspondence you send to us, including inquiries and support requests.

2.2. Automatically Collected Information

• Usage Data (see Definitions).
• Device Information: operating system, browser type and version, device identifiers.
• Referral Data: referring URL, exit pages, links clicked.

2.3. Cookies and Similar Technologies

• We use functional cookies (to enable core Website features), performance cookies (to analyze usage and improve performance), and targeting cookies (to deliver relevant marketing).
• You may manage or disable cookies through your browser settings, but disabling certain cookies may affect Website functionality.

3. How We Use Your Data

We process your information for the following purposes:

• Providing & Improving Services: to set up your account, process orders, deliver products, and maintain the Website.
• Communication: to respond to inquiries, provide customer support, and send service-related notices.
• Marketing & Promotions: to send newsletters, promotional offers, and announcements (you may opt out at any time).
• Analytics: to understand how users interact with our Website and to optimize content and features.
• Legal & Security: to comply with laws, prevent fraud, and protect the rights and safety of Advanced Home Comfort and others.

4. Disclosure of Your Data

We may share your Personal Data with:

• Service Providers: third-party vendors (e.g., payment processors, shipping companies, analytics providers) strictly to perform contracted services.
• Affiliates: other entities within our corporate family for purposes consistent with this Policy.
• Legal Authorities: when required by law or to protect our rights, property, or safety.
• Business Transfers: in connection with any merger, sale of assets, or corporate reorganization (you will be notified of any change in ownership).

All third parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.

5. Data Retention

We retain your Personal Data only as long as necessary to fulfill the purposes outlined in Section 3, or as required by law. When data is no longer needed, we securely delete or anonymize it.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the Personal Data we hold about you.
• Correct or update inaccurate or incomplete information.
• Delete your Personal Data (“right to be forgotten”), subject to legal obligations.
• Object to or restrict certain processing activities (e.g., direct marketing).
• Withdraw your consent at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the details in Section 10.

7. Security Measures

We implement reasonable organizational, technical, and administrative safeguards to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction. However, no Internet transmission or electronic storage is 100% secure. Please take appropriate measures to protect your account credentials.

8. International Data Transfers

Your information may be transferred to—and processed in—countries other than your own. Whenever we do so, we ensure that appropriate safeguards are in place to protect your privacy rights in accordance with this Policy.

9. Children’s Privacy

Our Website and Services are intended for users aged 18 and older. We do not knowingly collect Personal Data from minors. If you believe we have collected data from a minor, please contact us so we can promptly delete it.

10. Changes to This Privacy Policy

We may update this Policy to reflect changes in our practices or legal requirements. When we make material changes, we will post the updated Policy on the Website with a new “Last updated” date.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:
Advanced Home Comfort
Email: info@advancedhomecomfort.com
Phone: (705)-241-7995